Privacy Policy - RozanaBazaar

Effective Date: 19 September 2026

At RozanaBazaar, we are committed to protecting your privacy and ensuring a safe and secure shopping experience.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, or services.

By using RozanaBazaar, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services and improve your experience.

A) Personal Information
  • Name
  • Mobile number
  • Email address
  • Delivery address
B) Order Information
  • Products ordered
  • Order history
  • Delivery details
C) Technical & Usage Data
  • IP address
  • Device type
  • Browser type
  • Pages visited and activity
D) Payment Information
  • Payments are processed via secure third-party gateways
  • We do not store sensitive payment details such as card numbers

This is standard practice in e-commerce platforms to ensure security.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To communicate order updates (SMS / WhatsApp / Email)
  • To provide customer support
  • To improve our services and user experience
  • To prevent fraud and ensure platform security
  • To send promotional offers (only with your consent)

Collecting and using data for order fulfillment and service improvement is a standard industry practice.

3. Sharing of Information

We do not sell your personal data.

However, we may share your information with:

  • Delivery partners for order fulfilment
  • Payment gateways for secure transactions
  • Service providers (technology, analytics, support)

All third parties are required to maintain confidentiality and use data only for service-related purposes.

We may also share information:

  • If required by law
  • To protect our legal rights

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance
  • Understand user behaviour
  • Provide personalized experience

You can control cookies through your browser settings.

Cookies are commonly used to enhance user experience and analyze traffic.

5. Data Security

We implement reasonable security measures to protect your information, including:

  • Secure servers
  • Encrypted data storage
  • Restricted access controls

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your data only as long as necessary for:

  • Order processing and support
  • Legal and compliance requirements

You may request deletion of your data, subject to legal obligations.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us using the details below.

These rights are standard in modern data protection practices.

8. Third-Party Links

Our platform may contain links to third-party websites.

We are not responsible for the privacy practices or content of such websites.

9. Children’s Privacy

RozanaBazaar services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Users are encouraged to review this page periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: